Orders arrive 2–5 business days after our confirmation call. You’ll get tracking by SMS/WhatsApp. Shipping fees show at checkout; COD available in most areas.
Return window: 14 days from delivery. Item condition: New, unused, in original packaging (all parts/tags). Return method: By courier. We’ll send you a return label to download & print. Return shipping fee (change-of-mind):EGP 70 nationwide (deducted from the refund). Defective / damaged / wrong item:Free return (no shipping fee). Please report within 48 hours with photos/video. Restocking fee: None. Refund timing: Within 5 business days after the item passes inspection. Contact:info@primostore.net / WhatsApp: +20 1102974311
